Re: Division * refund due to duplicate order, support ticket number ********. I accide...

GetHuman2473181's customer service issue with Ubisoft from March 2019

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The issue in GetHuman2473181's own words
Re: Division * refund due to duplicate order, support ticket number ********. I accidentally ordered the Division * twice. Please refund my duplicate second order, No. ********, I first opened a ticket on ******* and no one has contacted me since, I am concerned it would affect my ability to play the Division * on *******.**I tried using live chat, but I have been stuck on "determining your queue position" the entire time. I am very frustrated because Ubisoft promised to contact me within ** hours, and I have received nothing.
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Ubisoft

Customer service issue
Reported by GetHuman2473181
Mar 13th, 2019 - 5 mons ago
I have an issue with Ubisoft too
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GetHuman2473181 started working on this issue
Mar 13th 5:38pm