The new operation burnt horizon has been out for some time now. I have the starter edit...

GetHuman2468671's customer service issue with Ubisoft from March 2019

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The issue in GetHuman2468671's own words
The new operation burnt horizon has been out for some time now. I have the starter edition of Rainbow Six Seige which has a seasons pass. I’ve so far received all the other operators from the previous operations, but when I go to see the latest ones (Moozie and Gridlock) I can see that they are in the unlock operator section. Only it says under their names “coming soon” I want to know how I manage to have a seasons pass and not be able to enjoy the content I paid for? If anyone could tell me how I can recieve my operators That I’ve paid for and should have receive id appreciate it.
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Customer service issue
Reported by GetHuman2468671
Mar 13th, 2019 - 5 mons ago
I have an issue with Ubisoft too
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Seen by 12 customers so far
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GetHuman2468671 started working on this issue
Mar 13th 3:36am