Hello, I just purchased The divison * ultimate addition, one I finished in the checkout...

GetHuman2464908's customer service issue with Ubisoft from March 2019

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The issue in GetHuman2464908's own words
buy it lmao ... Hello, I just purchased The divison * ultimate addition, one I finished in the checkout screen it crashed and said error could not find page. I wouldn't care if It didn't charge me but the problem is it did... $*** dollars to my bank account. I don't have an order number or anything because it failed to bring me to the page, so can I have the game??? or my money back?? cause this is some ****.
I just want the game either added to my library or refunded because it was instantly taken out of my bank account.
I tried logging out and in of uplay closing it out and everything.
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The division *
Customer service issue
Reported by GetHuman2464908
Mar 12th, 2019 - 5 mons ago
I have an issue with Ubisoft too
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Seen by 29 customers so far
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GetHuman2464908 started working on this issue
Mar 12th 9:31pm