Before contacting them, items GetHuman2464908 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman2464908's own words
buy it lmao ... Hello, I just purchased The divison * ultimate addition, one I finished in the checkout screen it crashed and said error could not find page. I wouldn't care if It didn't charge me but the problem is it did... $*** dollars to my bank account. I don't have an order number or anything because it failed to bring me to the page, so can I have the game??? or my money back?? cause this is some ****.
I just want the game either added to my library or refunded because it was instantly taken out of my bank account.
I tried logging out and in of uplay closing it out and everything.
I have an issue with Ubisoft too
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