hi, I had trouble getting rewards for division * beta, it won't let me claim or access...

GetHuman-kubachri's customer service issue with Ubisoft from February 2019

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The issue in GetHuman-kubachri's own words
hi, I had trouble getting rewards for division * beta, it won't let me claim or access them BUT it will let me claim everything else of it, can I please get help with claiming the beta items when I played beta? I logged into division * private beta after it launched and then kept trying to claim items and still can't claim them after I already played private beta. Is there a way to get the items claimed or do I have to wait for the Division * to fully be out?
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Ubisoft

Customer service issue
Reported by GetHuman-kubachri
Feb 28th, 2019 - 3 mons ago
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GetHuman-kubachri started working on this issue
Feb 28th 8:46pm