i been playing my game " Tom Clancy's Splinter cell blacklist*and i added a new hard d...

GetHuman2227648's customer service issue with Ubisoft from February 2019

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The issue in GetHuman2227648's own words
i been playing my game " Tom Clancy's Splinter cell blacklist*and i added a new hard drive on my same PC and i downloaded my game again on my new hard drive but now i am having trouble getting into my game because its keeps bringing me go to google Authenticator codes and every time i enter the codes it reads that its not the correct codes and then after a bit i get a message that i been log out due to too many logging attempts. i wan to know how to play my game again without entering the ubisoft websit codes.. i used to have an old email at *****@***.com but now its *****@***.com
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Ubisoft

Customer service issue
Reported by GetHuman2227648
Feb 17th, 2019 - 8 mons ago
I have an issue with Ubisoft too
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GetHuman2227648 started working on this issue
Feb 17th 4:54pm