I got the new assasins creed game odyssey cause I’m a big fan of the game ever since it...

GetHuman-jonhy's customer service issue with Ubisoft from February 2019

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The issue in GetHuman-jonhy's own words
I got the new assasins creed game odyssey cause I’m a big fan of the game ever since it came out, I even got the season pass with it, but ever since I got it and been playing it, the game itself glitches and closes the application or the character ends up going through a wall and stuck in a building where I can’t get out of and then I have to shut the game off and even lose some game data that wasn’t saved, then finally in the new dlc one of the mercenaries said he was about * billion meters away. Then glitched and shut off the game before I could even get to take a picture. I don’t have this problem with any one of my other games like God Of War or even Spider-Man, I can’t even return the game and get my money back but that’s not the main point, I don’t even know what I can do about this to fix it cause my PlayStation is brand new and has the latest update. I will very much appreciate if you get back to me on this matter, my name is Jonathan by the way.
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Ubisoft

Customer service issue
Reported by GetHuman-jonhy
Feb 16th, 2019 - 8 mons ago
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GetHuman-jonhy started working on this issue
Feb 16th 1:17pm
GetHuman-jonhy shared this issue with others over email
Feb 16th 1:17pm