I came back to play siege after a while and when I tried to log in it asked for my two...

GetHuman2213158's customer service issue with Ubisoft from February 2019

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The issue in GetHuman2213158's own words
I came back to play siege after a while and when I tried to log in it asked for my two-step authentication. This would be a problem but my last phone that had the two-step authentication app died due to water damage. I tried looking through my emails to find the backup codes that were apparently sent when I set up the authentication but I was unable to find them, is there anything I can do to recover my account as I spent a lot of money on siege and really don't want to lose my account?
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Ubisoft

Customer service issue
Reported by GetHuman2213158
Feb 15th, 2019 - 8 mons ago
I have an issue with Ubisoft too
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Seen by 4 customers so far
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GetHuman2213158 started working on this issue
Feb 15th 12:52pm