I am unable to enter a multiplayer match. The wait times are very long and even after t...

GetHuman2048457's customer service issue with Ubisoft from January 2019

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The issue in GetHuman2048457's own words
I am unable to enter a multiplayer match. The wait times are very long and even after that, i am not placed into a match. I am playing on casual.**I just got the game a few DAYS ago.**I have tried to hard restart my xbox TWICE.**Restarted my router once.**I even turned on port forwarding for the required ports.**Even after all that, i am still unable to connect to multiplayer.**I have an active xbox live gold subscription.**Platform: Xbox one*Server: SEAS
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Ubisoft

Customer service issue
Reported by GetHuman2048457
Jan 27th, 2019 - 3 mons ago
I have an issue with Ubisoft too
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GetHuman2048457 started working on this issue
Jan 27th 8:24am