I purchased the deluxe version of AC Odyssey last year. I recently purchased the season...

GetHuman2012350's customer service issue with Ubisoft from January 2019

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The issue in GetHuman2012350's own words
I purchased the deluxe version of AC Odyssey last year. I recently purchased the season pass but have had issues with the Legacy of the first blade dlc. I have uninstalled the entire game on at least four occasions and all the add one without success. I have even tried hooking Xbox one up directly to router and still no success. I have completed all requirements to play the dlc. I am a level ***. Each time I try to install dlc the download stops and gives me an error. What could be wrong?
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Customer service issue
Reported by GetHuman2012350
Jan 22nd, 2019 - a yr ago
I have an issue with Ubisoft too
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GetHuman2012350 started working on this issue
Jan 22nd, 2019 1:35am