I purchased Rocksmith **** from Amazon... not a used product, brand new.*Upon installat...

GetHuman1970754's customer service issue with Ubisoft from January 2019

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The issue in GetHuman1970754's own words
I purchased Rocksmith **** from Amazon... not a used product, brand new.*Upon installation and input of access code I receive this error "Please first activate the original game"... "The product code you've entered requires ownership of another product before activation"...… etc...*The website support is insufficient for this concern. If accompanying software is required, this is a poor product. Please tell me if I'm overlooking some step, or I've been more-or-less scammed by this product. Thank you.
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Ubisoft

Customer service issue
Reported by GetHuman1970754
Jan 15th, 2019 - 9 mons ago
I have an issue with Ubisoft too
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Timeline
GetHuman1970754 started working on this issue
Jan 15th 6:40pm