I started up Rainbow six siege and uplay asked for a verification code, I looked at my...

GetHuman-toommany's customer service issue with Ubisoft from January 2019

8 views
 | 
2774 similar
 | 
0 following
Help with my Ubisoft issue
GetHuman-toommany's next move: talk to Ubisoft when they open.
Ubisoft's call center is closed now. We will send GetHuman-toommany a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-toommany may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-toommany's own words
I started up Rainbow six siege and uplay asked for a verification code, I looked at my email and ubisoft didn't send me a verification code. I try restarting ubisoft and then it told me I am temporarily suspended due to multiple logins, which I only logged in once. I would like if Ubisoft Unsuspended me and let me play their games.
GetHuman-toommany did not yet indicate what Ubisoft should do to make this right.
I am a good customer because I've grown up with ubisoft games. I had rainbow six siege for * years. * years on Console and * years on PC.
I have an issue with Ubisoft too
How GetHuman-toommany fixed the problem
We are waiting for GetHuman-toommany to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ubisoft customer problems.
How do I contact Ubisoft about a problem with my game?How do I recover my Ubisoft account?What do I do if there are missing Items in my Ubisoft account?How do I appeal a ban from Ubisoft?
Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-toommany fixes it.
This email address isn't valid

Ubisoft

Customer service issue
Reported by GetHuman-toommany
Jan 14th, 2019 - 9 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 8 customers so far
Similar issue to 2774 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-toommany started working on this issue
Jan 14th 10:26pm
GetHuman-toommany shared this issue with friends on Facebook
Jan 14th 10:29pm