I was in a watch with my friends warming up with a few games of casual. The games were...
GetHuman1910857's customer service issue with Ubisoft from January 2019
Help with my Ubisoft issue
First: share to improve GetHuman1910857's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1910857's next move: talk to Ubisoft when they open.
Ubisoft's call center is closed now. We will send GetHuman1910857 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1910857 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1910857's own words
I was in a watch with my friends warming up with a few games of casual. The games were going well, but things started to go south as a teammate of mine went in front of me and I killed them by accident. I soon later messaged the guy saying, sorry I didn’t mean to kill you. About * rounds later, I was afk because I had to grab somethin. As I came back I was loaded in as caveria with her shotgun and as I picked the controller up I fired by accident while my teammate was in front of me. I am now banned for * days because of this. Could you please lift the ban because the team killing was completely non intentional.
GetHuman1910857 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman1910857 fixed the problem
We are waiting for GetHuman1910857 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.