Before contacting them, items GetHuman1903103 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1903103's own words
first of all I would like to say that your call center options are certainly retarded and they irritate me all I would like to do is reset my password and can't do that either because every time I try to do that asked me for to put in the code and I do that and it does not work that's annoying then I try to call to talk to a person can't do that that's annoying please call me back text me something thank you.. I keep getting emails saying someone in Turkey.. My phone number is ********** my email is *****@***.com
GetHuman1903103 did not yet indicate what Ubisoft should do to make this right.
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