I need a code THIS ISSUE IS NOT FIXED

GetHuman1837140's customer service issue with Ubisoft from December 2018

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The issue in GetHuman1837140's own words
I was trying to recover a code for a game I purchased. ... I bought a Ubisoft ps* game card from Walmart and lost the receipt so now I have no game code. Walmart and ps* can’t help, so I was hoping there is a way to recover the code. It was a $** game for my little brother for Christmas. Please help.
This was a Christmas gift for my little brother and I accidentally threw away the receipt I have been trying to get ahold of a customer service rep with no luck. Walmart will not help and said to contact Ubisoft. *If I can not get my code, I have wasted $** on a game & my little brother is without a Christmas gift.
I would very much like it and appreciate if someone could please help me access my code.
I am a new customer. I realize that there is text that says to keep the receipt but I did not think to read the cArd, I was buying this as a gift and assumed it was just like the PlayStation playstore cards. You purchase the card & it has the code on the back.
I have tried contacting PlayStation, I have tried going through Walmart for a copy of my receipts I have tried calling Ubisoft I have tried to make an account to access the live chat option.
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Ubisoft

Assasins creed odyssey
Customer service issue
Reported by GetHuman1837140
Dec 27th, 2018 - 3 years ago
Fixed
Seen by 35 customers so far
Similar issue to 2361 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman1837140 started working on this issue
Dec 27th, 2018 1:46am
GetHuman1837140 indicated the issue is not fixed yet.
Dec 27th, 2018 1:56am

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