I go to launch R*S in Steam and Steam says that the game is running, however, the R* "l...

GetHuman-hazbog's customer service issue with Ubisoft from December 2018

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The issue in GetHuman-hazbog's own words
I go to launch R*S in Steam and Steam says that the game is running, however, the R* "logo" comes up on the screen but doesnt go any further than that. Uplay is running as well as Battleeye. Ever since the Wind Bastion update the game has been stuck in this position, ive reinstalled it *x, ive reinstalled old drivers, and i've looked up countless videos and info about how to fix it, attempting to run in admin and on diff compatibility modes but nothing seems to be working.
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Ubisoft

Customer service issue
Reported by GetHuman-hazbog
Dec 6th, 2018 - a mon ago
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GetHuman-hazbog started working on this issue
Dec 6th, 2018 6:22am