I just logged onto my email and I received several emails of my account being banned in...

GetHuman1623414's customer service issue with Ubisoft from November 2018

1845 similar
0 following
Help with my Ubisoft issue
First: share to improve GetHuman1623414's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1623414's next move: talk to Ubisoft when they open.
Ubisoft's call center is closed now. We will send GetHuman1623414 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1623414 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1623414's own words
I just logged onto my email and I received several emails of my account being banned in October though I haven't touched my account since August. I am upset because I spent good money on buying this package please I really want to play Rainbow Six again with my friends. The email used below is my email that I use for important things the gaming email I use for my Ubisoft account is *****@***.com
GetHuman1623414 did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman1623414 fixed the problem
We are waiting for GetHuman1623414 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ubisoft's attention and get better help faster. Tap below to get started.
Having Ubisoft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1623414 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1623414
Nov 25th, 2018 - 10 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 3 customers so far
Similar issue to 1845 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1623414 started working on this issue
Nov 25th, 2018 8:57pm