i currently use my brothers old laptop to play assassins creed odyssey, though did not...

GetHuman1377610's customer service issue with Ubisoft from October 2018

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i currently use my brothers old laptop to play assassins creed odyssey, though did not realize that it was using his "uplay" account, and now he has the game as well on his computer and it deleted everything I had saved, and I try to play it on my newly created uplay account but everytime I click play on my "steam" account, it opens up on uplay and says "authentication error" and I can't figure out how to change the connect both accounts "my steam and uplay accounts"
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Ubisoft

Customer service issue
Reported by GetHuman1377610
Oct 19th, 2018 - a mon ago
I have an issue with Ubisoft too
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GetHuman1377610 started working on this issue
Oct 19th 7:30pm