I went to Assassin’s Creed Odyssey shop to buy Helix Credits. When I went in I bought...
GetHuman1341538's customer service issue with Ubisoft from October 2018
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The issue in GetHuman1341538's own words
I went to Assassin’s Creed Odyssey shop to buy Helix Credits. When I went in I bought **** credits. It never told my account that the purchase was confirmed and I backed out to my gameplay screen and went back in to the store. It didn’t appear. I decided to purchase “again” because I thought maybe it didn’t work the first time. There was no notification again. I reloaded the game and I got in and found myself with **** credits. I didn’t want to spend $** worth, I just wanted to buy $**. I spent the credits I wanted but I have kept the other **** that I don’t want. Would I be able to get my other $** back and my **** extra credits removed. The only reason why I ask is because there was no notification approving my purchase. Thank you so much
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