I bought the **.** Helix credits pack twice and have not received any helix credits. Ei...

GetHuman1335376's customer service issue with Ubisoft from October 2018

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The issue in GetHuman1335376's own words
I bought the **.** Helix credits pack twice and have not received any helix credits. Either I get my helix credits or my money back. My xbox live gamer tag Spartan******.
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Ubisoft

Customer service issue
Reported by GetHuman1335376
Oct 12th, 2018 - 9d ago
I have an issue with Ubisoft too
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Seen by 2 customers so far
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GetHuman1335376 started working on this issue
Oct 12th 10:13pm