Before contacting them, items GetHuman-alexiovi may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-alexiovi's own words
I'm not able to download Rainbow six siege and i don't know why, i had to download the new patch months ago and it stuck at *, so i uninstalled the game to reinstall it again, but the download stuck again at *, but my connetion works, because i can surf the internet or watch videos on youtube, so i don't know what i have to do, i tried and tried but it never work. One month ago i stopped playing rainbow for this issue and i'm very upset
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