I'm not able to download Rainbow six siege and i don't know why, i had to download the...

GetHuman-alexiovi's customer service issue with Ubisoft from October 2018

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The issue in GetHuman-alexiovi's own words
I'm not able to download Rainbow six siege and i don't know why, i had to download the new patch months ago and it stuck at *, so i uninstalled the game to reinstall it again, but the download stuck again at *, but my connetion works, because i can surf the internet or watch videos on youtube, so i don't know what i have to do, i tried and tried but it never work. One month ago i stopped playing rainbow for this issue and i'm very upset
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Ubisoft

Customer service issue
Reported by GetHuman-alexiovi
Oct 11th, 2018 - a mon ago
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GetHuman-alexiovi started working on this issue
Oct 11th 7:02pm