Received this email from Ubisoft...**Hi,**An unusual activity was recently registered o...

GetHuman-toocoolo's customer service issue with Ubisoft from October 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-toocoolo's own words
Received this email from Ubisoft...**Hi,**An unusual activity was recently registered on your Ubisoft account for the following email address: *****@***.com. Please review the details below:**Activity: Login*Country: Philippines*IP address: ***.***.**.****.........*Need to know more about this and what account I have with Ubisoft. IT WAS NOT ME!
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Customer service issue
Reported by GetHuman-toocoolo
Oct 6th, 2018 - a yr ago
I have an issue with Ubisoft too
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Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman-toocoolo started working on this issue
Oct 6th, 2018 2:30am
GetHuman-toocoolo indicated the issue is not fixed yet.
Oct 7th, 2018 3:53am