I recently bought digital content from one of your games, rainbow six siege, and I neve...

GetHuman-aidanlo's customer service issue with Ubisoft from August 2018

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-aidanlo's own words
I was trying to Download digital content ... I recently bought digital content from one of your games, rainbow six siege, and I never received any content except for r* credits. My brother says he has got the content since we linked our accounts on Xbox. It will not allow me to repurchase this content. I don't know what to do, please resolve this soon. The account ne is under Alfred I beileve
This makes me angry because I see that more people are having the same issue with the same content
If they y possibly could give me that content for free, that would be great
I'm a good customer because I deeply love all the works from ubisoft, especially the far cry series
Give asked my friends and they told me to wait ** hours, they have had the same issue with the same bundle
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Rainbow six siege safari bundle
Customer service issue
Reported by GetHuman-aidanlo
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 859 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-aidanlo started working on this issue
Aug 26th, 2018 7:09pm