I recently bought digital content from one of your games, rainbow six siege, and I neve...

GetHuman-aidanlo's customer service issue with Ubisoft from August 2018

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The issue in GetHuman-aidanlo's own words
I was trying to Download digital content ... I recently bought digital content from one of your games, rainbow six siege, and I never received any content except for r* credits. My brother says he has got the content since we linked our accounts on Xbox. It will not allow me to repurchase this content. I don't know what to do, please resolve this soon. The account ne is under Alfred I beileve
This makes me angry because I see that more people are having the same issue with the same content
If they y possibly could give me that content for free, that would be great
I'm a good customer because I deeply love all the works from ubisoft, especially the far cry series
Give asked my friends and they told me to wait ** hours, they have had the same issue with the same bundle
I have an issue with Ubisoft too
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Ubisoft

Rainbow six siege safari bundle
Customer service issue
Reported by GetHuman-aidanlo
Aug 26th, 2018 - 4 mons ago
I have an issue with Ubisoft too
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Seen by 7 customers so far
Similar issue to 859 others
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Timeline
GetHuman-aidanlo started working on this issue
Aug 26th 7:09pm