Rainbow six siege is not letting me get my characters from this year the new one's you...

GetHuman820601's customer service issue with Ubisoft from June 2018

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Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman820601's own words
Rainbow six siege is not letting me get my characters from this year the new one's you added I want you to add the characters In my account or give r* coins so I can buy them again
GetHuman820601 did not yet indicate what Ubisoft should do to make this right.
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Ubisoft

Customer service issue
Reported by GetHuman820601
Jun 26th, 2018 - 6 mons ago
I have an issue with Ubisoft too
Fixed
Seen by 7 customers so far
Similar issue to 389 others
0 customers following this
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Game Name
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Timeline
GetHuman820601 started working on this issue
Jun 26th 12:02am
GetHuman820601 indicated the issue is not fixed yet.
Jun 26th 1:22am
GetHuman820601 indicated the issue is not fixed yet.
Jun 27th 1:30am
GetHuman820601 indicated the issue is not fixed yet.
Jun 27th 3:40am
GetHuman820601 indicated the issue is not fixed yet.
Jun 29th 5:11pm