When I try and login it says my email or p***word is incorrect, I click on forgot p***w...

GetHuman636827's Recover Account issue with Ubisoft from April 2018

Help with my Ubisoft issue
When I try and login it says my email or p***word is incorrect, I click on forgot p***word and put in my email so I can receive a link to change it but I never receive any emails regarding it...this has been going on for a few days now and is rather annoying... please can someone ***ist me**Thanks
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Recover Account issue
Reported by GetHuman636827
Apr 28th, 2018 - 3 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 19 customers so far
Similar issue to 607 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman636827 started working on this issue
Apr 28th 6:00am
GetHuman636827 indicated the issue is not fixed yet.
Apr 28th 7:39am
GetHuman636827 indicated the issue is not fixed yet.
Apr 28th 7:39am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 3:19am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 3:44am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 8:13am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 8:15am