When I try and login it says my email or password is incorrect, I click on forgot passw...

GetHuman636827's Recover Account issue with Ubisoft from April 2018

Help with my Ubisoft issue
The issue in GetHuman636827's own words
When I try and login it says my email or password is incorrect, I click on forgot password and put in my email so I can receive a link to change it but I never receive any emails regarding it...this has been going on for a few days now and is rather annoying... please can someone assist me**Thanks
GetHuman636827 did not yet indicate what Ubisoft should do to make this right.
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Ubisoft

Recover Account issue
Reported by GetHuman636827
Apr 28th, 2018 - 7 mons ago
I have an issue with Ubisoft too
Not resolved
Seen by 19 customers so far
Similar issue to 1648 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman636827 started working on this issue
Apr 28th 6:00am
GetHuman636827 indicated the issue is not fixed yet.
Apr 28th 7:39am
GetHuman636827 indicated the issue is not fixed yet.
Apr 28th 7:39am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 3:19am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 3:44am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 8:13am
GetHuman636827 indicated the issue is not fixed yet.
Apr 29th 8:15am