Ubisoft Customer Service

Answers to Common Problems

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As for contacting Ubisoft, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
See Ubisoft Phone Number & Contact Info

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ubisoft.
How Do I Transfer a Game to My Other Ubisoft Account? If you want to transfer a game to another Ubisoft account, log in to the account that owns the game. Then, go to the Ubisoft Account... Read more
How Do I Get My Activation Key for Ubisoft? Don't let the absence of an activation key or any other additional key interrupt your gaming experience. You can locate the key for... Read more
How do I appeal a ban from Ubisoft? Ubisoft implements bans to combat cheating and disruptive behavior in games. Players can request a review of their case by contacting... Read more
How do I recover my Ubisoft account? If you are having trouble accessing your Ubisoft account, follow these steps to recover it. Fill out the Account Recovery Form with... Read more
How Do I Change the Language on an Ubisoft Game? Language can make or break a game. If you're playing an Ubisoft game, and want to change the language of that game, there are several... Read more
How Do I Contact Ubisoft Customer Support? Ubisoft is one of the best, if not the best, gamer developer, distributor, and publisher. Suppose you have any issue that you need... Read more
How Do I Get an Account Confirmation for Ubisoft? Learn how to confirm your Ubisoft account. Account verification helps users keep their accounts secure, and it also gives Ubisoft a... Read more
What do I do if there are missing Items in my Ubisoft account? If you paid for items and they are missing, or if you noticed items missing from your account, here's how you can fix your issue in... Read more
How Do I Delete My Ubisoft Account? This article discusses how to close your Ubisoft account. Detailed instructions are provided for account closure. Instructions are... Read more
There's more!
Click below to show 1 more questions, answers, and complete guides to common Ubisoft customer support problems.

Recent reasons customers contacted Ubisoft:

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I would also like to add that unbanning would make this situation better because the bo...
I AM BELIEVE I AM BEING SCAMMED BY SOMEONE WELL SEVERAL PEOPLE USING YOUR COMPANY TO BA...
I changed my subscription to the multi access plan, got charged and now im unable to ac...
So my mother but *, *** riders Republic coins for me to get the new career she got it t...
I need you to change the delivery address.
There is something written wrong in the german version
i no longer have access to my Ubisoft account email and i would like to change it to th...
Trying to change the email associated with my Ubisoft account. I have access to the ema...
This is a relatively old ban, it happened **** around this month actually.**Anyways I w...
my name is Bennie Kelly, the name of my company is B&K Secure and Lock company provides...
Hello I got banned when I'm planting my sorcerer seed it's been * weeks still not get u...

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Does GetHuman work with Ubisoft?

GetHuman does not work with Ubisoft's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ubisoft at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ubisoft's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ubisoft at a Glance

Ubisoft has 1 phone numberBEST
Ubisoft has 1 chat option
Ubisoft has no customer email
Ubisoft has 1 help forum
Ubisoft has no twitter handle
Ubisoft has 1 facebook page
Ubisoft Phone Number and Contact Information

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