Hi, **Last night, I logged into my unifi protect, (ID: glim*** or *****@***.com), and c...

GetHuman-minqi's Technical support issue with Ubiquiti Networks from March 2021

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Hi, **Last night, I logged into my unifi protect, (ID: glim*** or *****@***.com), and changed the email to be "*****@***.com", and uploaded my photo as the profile photo as well. After that, I have not been able to log into the account with either email addresses (*****@***.com, or *****@***.com). I tried "Forgot password" link with both email addresses, but received "Not found" error. **Can you please help me log in? Thanks! My phone number is (***)***-****

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Ubiquiti Networks

Technical support issue
Reported by GetHuman-minqi
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 270 others
0 customers following this

Timeline

GetHuman-minqi started working on this issue
Mar 23rd 7:39pm
GetHuman-minqi indicated the issue is not fixed yet.
Mar 24th 3:19am
GetHuman-minqi indicated the issue is not fixed yet.
Mar 25th 12:20am

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