Hi There*Love your kit! Slowly upgrading all my clients :)**While I generally look aft...

GetHuman5765054's Technical support issue with Ubiquiti Networks from February 2021

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The issue in GetHuman5765054's own words
Hi There*Love your kit! Slowly upgrading all my clients :)**While I generally look after Companies each with a Cloud Key I have a few home users that I have put APs in to with no other Ubiquiti kit. I setup a VM at the office and created sites on it. Adopted from inside the building and then took the APs to their respective homes. They work but they show as disconnected in the Controller. My ipad can view the controller from outside of the office and I am pretty sure all the ports are forwarded correctly. Am I missing something?**Thank you**Adrian

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Ubiquiti Networks

Technical support issue
Reported by GetHuman5765054
Feb 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 269 others
0 customers following this

Timeline

GetHuman5765054 started working on this issue
Feb 19th 1:10pm
GetHuman5765054 indicated the issue is not fixed yet.
Feb 21st 7:23pm

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