i dont know why ubiquiti have flagged this as fixed i have just tried it again and it is still not working, there is no contact number, no live chat in the unifi video device just a forum. this is terrible customer service defiantly will not be the cctv solution we will use.

GetHuman2715459's Technical support issue with Ubiquiti Networks from April 2019

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The issue in GetHuman2715459's own words
do a simple software update! ... missing vital repositories for system update this needs to be resolved as all "solutions" on the forum dont work. and we will have to look at another solution if this is unable to be fix as the cctv is currently not working.**Err http:**ftp.us.debian.org wheezy*contrib amd** Packages* *** Not Found *IP: **.**.***.** ****Err http:**ftp.us.debian.org wheezy*non-free amd** Packages* *** Not Found *IP: **.**.***.** ****Err http:**ftp.us.debian.org wheezy-updates*main amd** Packages* *** Not Found *IP: **.**.***.** ****Err http:**ftp.us.debian.org wheezy-updates*contrib amd** Packages* *** Not Found *IP: **.**.***.** ****Err http:**ftp.us.debian.org wheezy-updates*non-free amd** Packages* *** Not Found *IP: **.**.***.** ******Kind Regards*Chris
this is a very very basic function for a network connected device. and based on my own testing and all of the feed back on the forum this basic broken beyond a joke now.
actually support the products that they are selling.
we have tried every, "solution" on the forum and event managed to get a contact number that just tells you to go to the website!
all of the user generated fixes but non have worked so far. just gonna bin it at this point not gonna have something with these many issues on to the main network too much of a risk
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Ubiquiti Networks

unifi video
Technical support issue
Reported by GetHuman2715459
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 374 others
0 customers following this
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Timeline

GetHuman2715459 started working on this issue
Apr 10th, 2019 1:31pm
GetHuman2715459 indicated the issue is not fixed yet.
Apr 11th, 2019 7:35am
GetHuman2715459 indicated the issue is not fixed yet.
Apr 11th, 2019 8:39am

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