Hello, I’m a new customer on Uber Eats, and the assistants aren’t helping me with my pr...

GetHuman-nessxlee's customer service issue with UberEATS from April 2021

Help with my UberEATS issue
First: share to improve GetHuman-nessxlee's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-nessxlee's own words
Hello, I’m a new customer on Uber Eats, and the assistants aren’t helping me with my problem. *I received ** promotions of -**€ off in my account, I added this code and it worked “EATSFR***T*”. When I wanted to make my deliveries, Uber eats dropped that message “there is an error with the promotion, so you have to pay without the promotion.” **I used the “help” on the application, many people replied to me but just to tell me “what ?” “We will see” “we will tell another team to take care of your problem” from Avril *th I’ve no responses from the assistants ... I lose my promotions, I couldn’t enjoyed it and they’re not giving me any response. I’m disappointed of the service, I can’t recommend Uber Eats after my own experience, but I hope that you will help me to find a solution with these codes expired from today.... **Thank you so much

GetHuman-nessxlee did not yet indicate what UberEATS should do to make this right.

How GetHuman-nessxlee fixed the problem

We are waiting for GetHuman-nessxlee to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-nessxlee
Apr 13th, 2021 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 30065 others
0 customers following this
Items needed
Email address
Phone number


GetHuman-nessxlee started working on this issue
Apr 13th, 2021 7:53am
GetHuman-nessxlee indicated the issue is not fixed yet.
Apr 15th, 2021 12:08pm