Hello, I’m a new customer on Uber Eats, and the assistants aren’t helping me with my pr...

GetHuman-nessxlee's customer service issue with UberEATS from April 2021

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The issue in GetHuman-nessxlee's own words
Hello, I’m a new customer on Uber Eats, and the assistants aren’t helping me with my problem. *I received ** promotions of -**€ off in my account, I added this code and it worked “EATSFR***T*”. When I wanted to make my deliveries, Uber eats dropped that message “there is an error with the promotion, so you have to pay without the promotion.” **I used the “help” on the application, many people replied to me but just to tell me “what ?” “We will see” “we will tell another team to take care of your problem” from Avril *th I’ve no responses from the assistants ... I lose my promotions, I couldn’t enjoyed it and they’re not giving me any response. I’m disappointed of the service, I can’t recommend Uber Eats after my own experience, but I hope that you will help me to find a solution with these codes expired from today.... **Thank you so much

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UberEATS

Customer service issue
Reported by GetHuman-nessxlee
Apr 13th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 30065 others
0 customers following this
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Timeline

GetHuman-nessxlee started working on this issue
Apr 13th 7:53am
GetHuman-nessxlee indicated the issue is not fixed yet.
Apr 15th 12:08pm

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