We tried to order food from an establishment in Nashville. It went through, had an esti...

GetHuman5899330's Refund issue with UberEATS from March 2021

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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5899330's own words
We tried to order food from an establishment in Nashville. It went through, had an estimated delivery time of *:**-*:**. Kept watching the app, about *:**, it said the order was on the way soon. Then ** minutes later it clicked to saying the order was on the way. We waited for over an hour in the lobby with no response. When we checked for update from the restaurant in the app, it sent notice several times with no updated delivery time. When we clicked the button to call the restaurant, it went straight to voicemail. After waiting an hour and a half, we sent communication via the ubereats app that it had not arrived. Very disappointed in the service here and now I have $** bucks tied up where we never got food. This is unacceptable and I want a full refund.

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UberEATS

Refund issue
Reported by GetHuman5899330
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 29928 others
0 customers following this

Timeline

GetHuman5899330 started working on this issue
Mar 29th 2:30pm
GetHuman5899330 indicated the issue is not fixed yet.
Mar 29th 6:38pm

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