Promo code applied but still got charged with full amount

GetHuman-swarash's customer service issue with UberEATS from March 2021

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The issue in GetHuman-swarash's own words
Using promo code to avail benefit from uber eats which was send by them to my uner eats account ... I made an order from.uber eats yesterday and had promotion available of **% off upto $**, but still my card was charged with whole amount, i request to resolve my issue.
That even after applying promo code before check out, and still got charged by full amount
Please make changes in my final bill amount, that is the amount after applying the promo code and not the whole amount
I am one of loyal customer of uber eats
Tryed to contact the help center though uber eats app how have not receive any response
How GetHuman-swarash fixed the problem

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UberEATS

Ordering food
Customer service issue
Reported by GetHuman-swarash
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 29917 others
0 customers following this

Timeline

GetHuman-swarash started working on this issue
Mar 25th 2:38pm
GetHuman-swarash indicated the issue is not fixed yet.
Mar 25th 8:32pm
GetHuman-swarash indicated the issue is not fixed yet.
Mar 25th 8:33pm
GetHuman-swarash indicated the issue is not fixed yet.
Mar 25th 8:35pm
GetHuman-swarash indicated the issue is not fixed yet.
Mar 25th 8:40pm
GetHuman-swarash indicated the issue is not fixed yet.
Mar 26th 5:03pm

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