We ordered via uber eats on ** th March **** at **.** from macdonalds an order to the v...

GetHuman5883879's Refund issue with UberEATS from March 2021

Help with my UberEATS issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman5883879's own words
We ordered via uber eats on ** th March **** at **.** from macdonalds an order to the value of £**.** .... this included delivery charge ...order number *****A ....at **.** the driver phoned our mobile to confirm which house and subsequently delivered a bag of food. We instantly knew this wasn't ours as was not enough and told driver who took order back and said hed fetch the correct one immediately back ....we messaged via the app at **.** and received a standard message back which we have replied to however we are not receiving any response...... the driver is called Daniel and as macdonalds say our order left the we can only assume our order has been stolen..... after a dreadful year our little boy wanted all the family to have a treat macdonalds on his birthday ... I assume this sort of service is not what you want. Please advise how you are going to rectify this

GetHuman5883879 did not yet indicate what UberEATS should do to make this right.

How GetHuman5883879 fixed the problem
The issue is fixed and will be receiving a refund within the next *-* working days
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UberEATS

Refund issue
Reported by GetHuman5883879
Mar 24th, 2021 - a month ago
Fixed
GetHuman5883879 shared how to fix
Seen by 4 customers so far
Similar issue to 29893 others
0 customers following this
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Timeline

GetHuman5883879 started working on this issue
Mar 24th 7:55pm
GetHuman5883879 confirmed the issue is fixed. Hooray!
Mar 25th 12:47pm
GetHuman5883879 confirmed the issue is fixed. Hooray!
Mar 25th 12:47pm