My order has been "being prepared" for well over an hour. I live in a town where you ca...

GetHuman-jlkost's Problem With an Order issue with UberEATS from March 2021

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The issue in GetHuman-jlkost's own words
My order has been "being prepared" for well over an hour. I live in a town where you can get just about anywhere in ** minutes. Every time I check the app it pushes back the time. It was supposed to deliver at *:**, then *:**, then *:**, now it is *:**. I cannot cancel without being charged $*** which is ridiculous. I cannot contact anyone to figure out the problem. I have no information - literally NONE. Is it the store? Is it lack of delivery drivers? Is it an app problem? But instead, all I know is I am stuck with an order I don't have or a cancel fee. Seems pretty pointless. EXTREMELY annoyed and pissed off.

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UberEATS

Problem With an Order issue
Reported by GetHuman-jlkost
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 29879 others
0 customers following this
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GetHuman-jlkost started working on this issue
Mar 23rd 1:47am

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