My order has been "being prepared" for well over an hour. I live in a town where you ca...

GetHuman-jlkost's Problem With an Order issue with UberEATS from March 2021

Help with my UberEATS issue
First: share to improve GetHuman-jlkost's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jlkost's own words
My order has been "being prepared" for well over an hour. I live in a town where you can get just about anywhere in ** minutes. Every time I check the app it pushes back the time. It was supposed to deliver at *:**, then *:**, then *:**, now it is *:**. I cannot cancel without being charged $*** which is ridiculous. I cannot contact anyone to figure out the problem. I have no information - literally NONE. Is it the store? Is it lack of delivery drivers? Is it an app problem? But instead, all I know is I am stuck with an order I don't have or a cancel fee. Seems pretty pointless. EXTREMELY annoyed and pissed off.

GetHuman-jlkost did not yet indicate what UberEATS should do to make this right.

How GetHuman-jlkost fixed the problem

We are waiting for GetHuman-jlkost to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With an Order issue
Reported by GetHuman-jlkost
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 29879 others
0 customers following this
Items needed
Email address
Phone number


GetHuman-jlkost started working on this issue
Mar 23rd 1:47am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians