My name is Francine Faulkner **********. I tried to order Wawa on ******** @ **:**am...

GetHuman5455534's Dispute a Charge issue with UberEATS from November 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5455534's own words
My name is Francine Faulkner **********. I tried to order Wawa on ******** @ **:**am. When I pressed place order and error notification popped up and told me to use another card. There was money in my account so I didn't understand and before I could check my account a notification from my bank popped up at the top and said **.** was spent at UBEREATS. I open my account and for sure there was **.** missing. I then open the Uber app again to find that all of the items were still in my cart and it was still asking me to pay even though it already took the money from my account. No message ever came saying preparing food. No food ever came. I want my money back because I never received any food. I have screen shots of the money being taken from my account.

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UberEATS

Dispute a Charge issue
Reported by GetHuman5455534
Nov 12th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28180 others
0 customers following this

Timeline

GetHuman5455534 started working on this issue
Nov 12th, 2020 4:39pm

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