GetHuman5425401's Problem With an Order issue with UberEATS from November 2020
Help with my UberEATS issue
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The issue in GetHuman5425401's own words
I placed an order with an Uber Eats on Oct ** - the order total was ***.** placed to Buffalo wild wings - the order was half missing on delivery. I called the restaurant after it was delivered and they refunded the full amount of the purchase to Uber. I then continued to try to work with Uber customer service and they clearly did not understand the issue. They asked me over ** times what the issue was again. They ultimately credited me **.** after much back and forth. Uber was credited the full amount and they did not reimburse me.**Uber should refund me the entire amount of delivery as the restaurant refunded Uber. I paid the tip as a separate transaction and that transaction should not be refunded
I had friends over for dinner and we were unable to eat* I had to go out and order from another establishment and pick up
refund te entire amount of purchase as my dinner was ruined and Uber was not charged by the restaurant for the delivery
I have done online chat with Uber customer service and it was clear the several individuals did not have a clear understanding of the English language and refused to get anyone on the task who did despite multiple attempts
I have an issue with UberEATS too
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