I ordered food to my hotel last Sunday to the sum of £**. the driver phoned me and told...

GetHuman5374365's Refund issue with UberEATS from October 2020

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The issue in GetHuman5374365's own words
I ordered food to my hotel last Sunday to the sum of £**. the driver phoned me and told us to meet him at the hotel front. **My husband made his way downstairs to the hotel and stood there for ** minutes waiting. I then found out that the driver had left our food with hotel reception without letting us know because he had to go. *By the time my husband got the food it was ** minutes later and the food was cold and inedible.**I was messaged when I complained and told I would be refunded. I chased this refund to now be told that I wouldn't be receiving a refund. *The customer services has been atrocious and I'm really not happy with the service I have received

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UberEATS

Refund issue
Reported by GetHuman5374365
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 26213 others
0 customers following this
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Timeline

GetHuman5374365 started working on this issue
Oct 16th, 2020 6:38pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:41pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:41pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:42pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:43pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:43pm
GetHuman5374365 indicated the issue is not fixed yet.
Oct 16th, 2020 6:43pm