Card stopped working. Customer service ignored the issue.

GetHuman-ruckus_g's customer service issue with UberEATS from October 2020

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The issue in GetHuman-ruckus_g's own words
Use my account (and the card associated with it) as usual. ... My debit card stopped working with Uber*Uber eats. I had a discussion with in *-app customer service but None of my questions were answered, and my problem was not resolved in any way. All the customer support responses had different name stamps. I asked to speak with one person and was ignored. I have screenshots of the correspondence. I would like to know if resolution is possible and what I would need to do to continue to use the service. I only have * visa debit that I use for everything. It worked fine on both apps many times with no issue and then one day I got the error message “This payment method is being shared by too many Uber accounts. Please add a different one to continue.” My card should not be shared with any other Uber accounts. I don’t have paypal or any other cards. Can you please help?
My issue was ignored and then I was asked if I “needed help with anything else”
Answering any of my questions. Fixing the problem.
Long time customer
Checking with the bank*using my card to make sure the problem was not on my end.
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Customer service issue
Reported by GetHuman-ruckus_g
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 25343 others
0 customers following this
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GetHuman-ruckus_g started working on this issue
Oct 2nd, 2020 3:10am