I ordered My food *n ******* from IHOP. I realized i had the wrong address. your help d...

GetHuman-derekpow's Refund issue with UberEATS from October 2020

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The issue in GetHuman-derekpow's own words
I ordered My food *n ******* from IHOP. I realized i had the wrong address. your help directions state that i need to wait for the driver, which i did, and use the contact button to get in contact. That was a joke. there was no contact option at all. just the map with the minutes till drop off. then the driver text * min from drop off and i called. told her the issue, she was contacting support. She lied and kept my food. the process to get help from you all is terrible. I'm looking for a refund. then you have a *rd world county call me and say the order was cancelled and I'm charged. driver didn't even leave my food at my house. Why would they not at least leave it there. Then you charge me for their free meal. this is so sad. you just lost a customer unless you can do something about this asap.

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UberEATS

Refund issue
Reported by GetHuman-derekpow
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 25360 others
0 customers following this

Timeline

GetHuman-derekpow started working on this issue
Oct 1st, 2020 4:04pm

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