Dear Uber Eats Customer Support Team,**My name is Eric chang and I used this email as m...

GetHuman5313021's Refund issue with UberEATS from September 2020

Help with my UberEATS issue
First: share to improve GetHuman5313021's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5313021 may need:
Name, Email address, and Phone number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5313021's own words
Dear Uber Eats Customer Support Team,**My name is Eric chang and I used this email as my Uber Eats account. Also, here is number: ***-***-****.**Last Sunday, I placed an order from Uber Eats but ordered a wrong item, so I quickly canceled that order within one minute of placing it. However, Uber Eats still charged me most of the money, and I was unable to get a refund from Uber Eats. I placed another order shortly after my cancellation of the first order, but the first order never arrived and I was charged nearly the entire amount.**Note that I canceled it so quickly that the restaurant just started preparing food (Uber Eats hasn't assigned a driver to my order yet). Yesterday, I requested in the app to get this money back from Uber Eats, but I was unable to do so. **I am wondering if I can get a refund (even Uber Eats credit would work). This is my first time asking for a cancelation refund. I have attached all images and supporting documents below.**Thank you so much for helping me!**Sincerely,*Eric

GetHuman5313021 did not yet indicate what UberEATS should do to make this right.

How GetHuman5313021 fixed the problem

We are waiting for GetHuman5313021 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman5313021
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 25376 others
0 customers following this

Timeline

GetHuman5313021 started working on this issue
Sep 29th, 2020 4:26pm