Dear Uber Eats Customer Support Team,**My name is Eric chang and I used this email as m...

GetHuman5313021's Refund issue with UberEATS from September 2020

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The issue in GetHuman5313021's own words
Dear Uber Eats Customer Support Team,**My name is Eric chang and I used this email as my Uber Eats account. Also, here is number: ***-***-****.**Last Sunday, I placed an order from Uber Eats but ordered a wrong item, so I quickly canceled that order within one minute of placing it. However, Uber Eats still charged me most of the money, and I was unable to get a refund from Uber Eats. I placed another order shortly after my cancellation of the first order, but the first order never arrived and I was charged nearly the entire amount.**Note that I canceled it so quickly that the restaurant just started preparing food (Uber Eats hasn't assigned a driver to my order yet). Yesterday, I requested in the app to get this money back from Uber Eats, but I was unable to do so. **I am wondering if I can get a refund (even Uber Eats credit would work). This is my first time asking for a cancelation refund. I have attached all images and supporting documents below.**Thank you so much for helping me!**Sincerely,*Eric

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Refund issue
Reported by GetHuman5313021
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 25376 others
0 customers following this


GetHuman5313021 started working on this issue
Sep 29th, 2020 4:26pm