Hi! My boyfriend and I came to Miami to compete at a brazilian jiu jitsu tournament. Ri...

GetHuman5305999's Refund issue with UberEATS from September 2020

Help with my UberEATS issue
First: share to improve GetHuman5305999's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5305999 may need:
Name, Email address, and Phone number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5305999's own words
Hi! My boyfriend and I came to Miami to compete at a brazilian jiu jitsu tournament. Right before our fights (literally right now) we ordered a*ai bowls from a place called Copacabana A*ai. After waiting for a little bit over an hour, our order was here. We were so excited since this is my go-to meal before any fights. HOWEVER, it was the biggest disappointment yet. We use Uber eats all the time and this is the first time we have such a terrible experience. First of all, the pictures look nothing like the real thing (I have proof). Also, none of the fruit is fresh (it’s fruit that has been preserved in cans), and the a*ai is clearly blended in with other fruit which completely changes the composition of it. I did not order what they delivered. On top of that, we payed nearly ** dollars only to be disappointed. I literally could not eat it. I attempted to contact the shop, but they don’t have any customer service chat or number. I am requesting a full refund because we could not even eat our food. and I hope that this shop fixes their menu. It is very deceitful and I’m sure we are not the first ones to have this complaint. I hope this reaches someone who can help me. The order number is c****. Thank you!

GetHuman5305999 did not yet indicate what UberEATS should do to make this right.

How GetHuman5305999 fixed the problem

We are waiting for GetHuman5305999 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman5305999
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 25495 others
0 customers following this

Timeline

GetHuman5305999 started working on this issue
Sep 27th, 2020 6:01pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians