I placed an order with Uber Eats on August *, **** for a delivery from Ricky Bakery...

GetHuman5214081's Refund issue with UberEATS from August 2020

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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5214081's own words
I placed an order with Uber Eats on August *, **** for a delivery from Ricky Bakery **. I tracked the delivery to my Apartment Complex. Two seconds later, I get the confirmation that my order had been delivered successfully. IT WAS NOT. Have no idea where she took my food, but it wasn't to me. I immediately contacted Uber and they immediately refunded my money. I thought the problem was done. However, now I can't place any orders with Uber because they say I owe $*.** cents for that order. Are you kidding me? I'm supposed to pay the drivers tip when she's the one that screwed this entire thing up by NOT verifying where she took the food. In what world is someone tipped for ******** up? Sure isn't mine. I've tried FIVE times unsuccessfully to get this resolved. In that time, I've spent close to $***.** with Grub Hub and Door Dash - not one ***** up. This will be my last attempt for you to FIX this and take that amount OFF of my account. I will not pay it - she doesn't deserve it. If Uber has no problem losing customers, that's fine too. I will stop trying to order Uber Eats from home and naturally, I will no longer allow them to deliver to my place of business where we employ thousands of people, who order from Uber. I've been a long standing customer - one that you claim is a "most valued customer". The way this has been handled, tells me you don't care about losing business. If that's how it is, then you've lost mine.

GetHuman5214081 did not yet indicate what UberEATS should do to make this right.

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Refund issue
Reported by GetHuman5214081
Aug 30th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 26017 others
0 customers following this


GetHuman5214081 started working on this issue
Aug 30th, 2020 7:22pm

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