I placed an order with Uber Eats on August *, **** for a delivery from Ricky Bakery...

GetHuman5214081's Refund issue with UberEATS from August 2020

Help with my UberEATS issue
First: share to improve GetHuman5214081's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5214081 may need:
Name, Email address, and Phone number
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5214081's own words
I placed an order with Uber Eats on August *, **** for a delivery from Ricky Bakery **. I tracked the delivery to my Apartment Complex. Two seconds later, I get the confirmation that my order had been delivered successfully. IT WAS NOT. Have no idea where she took my food, but it wasn't to me. I immediately contacted Uber and they immediately refunded my money. I thought the problem was done. However, now I can't place any orders with Uber because they say I owe $*.** cents for that order. Are you kidding me? I'm supposed to pay the drivers tip when she's the one that screwed this entire thing up by NOT verifying where she took the food. In what world is someone tipped for ******** up? Sure isn't mine. I've tried FIVE times unsuccessfully to get this resolved. In that time, I've spent close to $***.** with Grub Hub and Door Dash - not one ***** up. This will be my last attempt for you to FIX this and take that amount OFF of my account. I will not pay it - she doesn't deserve it. If Uber has no problem losing customers, that's fine too. I will stop trying to order Uber Eats from home and naturally, I will no longer allow them to deliver to my place of business where we employ thousands of people, who order from Uber. I've been a long standing customer - one that you claim is a "most valued customer". The way this has been handled, tells me you don't care about losing business. If that's how it is, then you've lost mine.

GetHuman5214081 did not yet indicate what UberEATS should do to make this right.

How GetHuman5214081 fixed the problem

We are waiting for GetHuman5214081 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Refund issue
Reported by GetHuman5214081
Aug 30th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 26017 others
0 customers following this

Timeline

GetHuman5214081 started working on this issue
Aug 30th, 2020 7:22pm