Hi I placed a delivery from boojum and it was made with ** mins of ordering and the est...

GetHuman5196602's Refund issue with UberEATS from August 2020

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The issue in GetHuman5196602's own words
Hi I placed a delivery from boojum and it was made with ** mins of ordering and the estimated delivery time was **.**pm which was perfect, I was then told that the the delivery would be put back and later as the delivery driver was making an other delivery first. This then made it impossible for me to accept the delivery as I'm on a time limit with my lunch and work and would not be able to eat the food. This wasn't my only issue as the food would have been sitting made for at least ** minutes and would be cold by the time it arrived. I tried to cancel my order and was told I would not refunded because it was already made. I have not received the food I paid for and would like a full refund. Also your member of staff on the helpline was very unhelpful and would not listen to my concerns

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Refund issue
Reported by GetHuman5196602
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 26129 others
0 customers following this


GetHuman5196602 started working on this issue
Aug 25th 11:32am

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