I cancelled an order just because i forgot to schedule the time. It was not even ** sec...
GetHuman5144915's Refund issue with UberEATS from August 2020
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The issue in GetHuman5144915's own words
I cancelled an order just because i forgot to schedule the time. It was not even ** seconds after it was placed, I didn't have to time to press the red CANCEL ORDER button. I am sure that no order had started being prepared either in the space of ** seconds. **Maybe you should offer the option of cancelling an order for at least ** seconds on your app instead of the * seconds?? Because I would be extremely disappointed for a company like Uber eats to charge me for an order which was not even prepared by the restaurant.
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