I ordered from El Pollo Loco last night and I only got half of my order. I ordered two...

GetHuman5144380's Refund issue with UberEATS from August 2020

Help with my UberEATS issue
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5144380's own words
I ordered from El Pollo Loco last night and I only got half of my order. I ordered two tostada bowl, a ** piece chicken dinner with sides, and two churros. All I got was two tostada bowls no chicken and no churros. When I reached out to uber eats help they said they can't refund me because they have refunded me a few times previously even though I have ordered plenty of times were i didn't get refunded as well. It doesn't matter how many times an order is wrong and how many times they have had to refund me if my order isn't right and I didn't get the items I paid for i need to be refunded. The items I ordered that I didn't get was like almost ** out of the ** I paid. I need my money back for the items that I paid for and didn't get I am very upset. They basically stole from me took my money ** and only brought me half of my order. I had to end up ordering from some where else so we could eat dinner. My email for ubereats is *****@***.com

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UberEATS

Refund issue
Reported by GetHuman5144380
Aug 8th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 26234 others
0 customers following this
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Timeline

GetHuman5144380 started working on this issue
Aug 8th, 2020 4:53pm
GetHuman5144380 shared this issue with friends on Facebook
Aug 8th, 2020 4:54pm
GetHuman5144380 shared this issue with friends on Facebook
Aug 8th, 2020 4:54pm