I ordered from El Pollo Loco last night and I only got half of my order. I ordered two...
GetHuman5144380's Refund issue with UberEATS from August 2020
Help with my UberEATS issue
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman5144380's own words
I ordered from El Pollo Loco last night and I only got half of my order. I ordered two tostada bowl, a ** piece chicken dinner with sides, and two churros. All I got was two tostada bowls no chicken and no churros. When I reached out to uber eats help they said they can't refund me because they have refunded me a few times previously even though I have ordered plenty of times were i didn't get refunded as well. It doesn't matter how many times an order is wrong and how many times they have had to refund me if my order isn't right and I didn't get the items I paid for i need to be refunded. The items I ordered that I didn't get was like almost ** out of the ** I paid. I need my money back for the items that I paid for and didn't get I am very upset. They basically stole from me took my money ** and only brought me half of my order. I had to end up ordering from some where else so we could eat dinner. My email for ubereats is *****@***.com
GetHuman5144380 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman5144380 fixed the problem
We are waiting for GetHuman5144380 to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.