I placed an order for food on Uber Eats. The showed the food was being prepared long...

GetHuman5142853's Problem With an Order issue with UberEATS from August 2020

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The issue in GetHuman5142853's own words
I placed an order for food on Uber Eats. The showed the food was being prepared long past normal time for the restaurant. I called the restaurant and was told that the food was prepared and ready for pick up for a long time, but Uber Eats had not assigned a driver. I had to go drive and pick up the food myself. I was told that that I would get a refund, but I was nevertheless charged the full price, plus fees, plus extra fee for expedited delivery, and the gratuity. I want a refund.

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UberEATS

Problem With an Order issue
Reported by GetHuman5142853
Aug 8th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 26272 others
0 customers following this

Timeline

GetHuman5142853 started working on this issue
Aug 8th, 2020 12:55am