I want to order food but cannot because my account is demanding I pay an outstanding de...

GetHuman-jackbobb's Dispute a Charge issue with UberEATS from July 2020

Help with my UberEATS issue
First: share to improve GetHuman-jackbobb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jackbobb may need:
Name, Email address, and Phone number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jackbobb's own words
I want to order food but cannot because my account is demanding I pay an outstanding debt. In the same vein, I want to pay the balance but can’t because I don’t know what I’m being charged for and the app has no option for me to pay the outstanding balance with my Ubercash. There is literally money in my account that I am not allowed to use to pay off a debt that came from seemingly nowhere, and now I can’t order food.

GetHuman-jackbobb did not yet indicate what UberEATS should do to make this right.

How GetHuman-jackbobb fixed the problem

We are waiting for GetHuman-jackbobb to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-jackbobb
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 26838 others
0 customers following this


GetHuman-jackbobb started working on this issue
Jul 9th, 2020 5:07pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians