I want to order food but cannot because my account is demanding I pay an outstanding de...
GetHuman-jackbobb's Dispute a Charge issue with UberEATS from July 2020
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jackbobb's own words
I want to order food but cannot because my account is demanding I pay an outstanding debt. In the same vein, I want to pay the balance but can’t because I don’t know what I’m being charged for and the app has no option for me to pay the outstanding balance with my Ubercash. There is literally money in my account that I am not allowed to use to pay off a debt that came from seemingly nowhere, and now I can’t order food.
GetHuman-jackbobb did not yet indicate what UberEATS should do to make this right.
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