Twice now I have been unable to tip my driver. And the online answers DO NOT WORK. And...

GetHuman4883478's Problem With an Order issue with UberEATS from May 2020

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The issue in GetHuman4883478's own words
I was trying to tip my driver - twice, the app skipped that screen (a glitch, I assume) and the online fixes DON'T WORK. ... Twice now I have been unable to tip my driver. And the online answers DO NOT WORK. And no one gets back to me about how to fix it.
The online support keeps sending me the same "fixes" which do NOT work. The phone center is not open (Covid-**). They responded with the same fixes as the in-app support solutions (which don't work), but NEVER responded to my follow up email.
Fixing the software to allow me to send a tip to these drivers
I tip well, use the service daily, and want to keep my rating as a good customer
Tried all the fix options on the app automated support* same fixes were sent in response to my email request for help.
How GetHuman4883478 fixed the problem

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Problem With an Order issue
Reported by GetHuman4883478
May 28th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 29902 others
0 customers following this


GetHuman4883478 started working on this issue
May 28th, 2020 9:45pm

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