We ordered over ** dollars worth of taco bell through ubereats on my boyfriends account...

GetHuman-vriggins's Refund issue with UberEATS from May 2020

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Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-vriggins's own words
We ordered over ** dollars worth of taco bell through ubereats on my boyfriends account. The wait time to receive our order was ridiculous! After over an hour of being patient they finally delivere our food. We get inside into the light and begin taking food out of the bag only to notice they literally have given us SOMEONE ELSES order entirely! We sent a complaint through the app to which they refunded ** dollars. This is unacceptable. I'd like our entire order refunded considering we didnt receive not one item we ordered. I spent forever trying to locate an ubereats customer service number. When I found one it says help is available ****. One of the numbers listed is not in service. The other one says they arnt taking calls now. I am beyond furious and would like this resolved asap.*Thanks.

GetHuman-vriggins did not yet indicate what UberEATS should do to make this right.

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UberEATS

Refund issue
Reported by GetHuman-vriggins
May 24th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 30354 others
0 customers following this
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Timeline

GetHuman-vriggins started working on this issue
May 24th, 2020 5:03pm
GetHuman-vriggins indicated the issue is not fixed yet.
May 26th, 2020 9:09pm
GetHuman-vriggins indicated the issue is not fixed yet.
May 26th, 2020 9:11pm