I am extremely upset! I made an order and a delivery driver took the delivery, before f...

GetHuman4863541's Problem With an Order issue with UberEATS from May 2020

Help with my UberEATS issue
First: share to improve GetHuman4863541's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4863541 may need:
Name, Email address, and Phone number
The issue in GetHuman4863541's own words
I am extremely upset! I made an order and a delivery driver took the delivery, before finishing her other deliveries. Now, I know you all are extremely busy and I was okay with that. However our order kept getting delayed and finally after about thirty minutes after it was supposed to be delivered...which the delivery was set out an hour later anyways. So it got delayed again for another hour out. Then I asked her if everything was okay. She denied our order! So now it got pushed back again so we could get another deiver to go pick it up and so the restaurant can re-prepare a new order so its fresh! So our order which is right down the road, is not to supposed to get to us until two hours later! That is so unprofessional on your drivers part! If she didnt have enough space in her schedule to do our order, she shouldn't have taken it in the first place! And then, granted you all gave me an additional $* off my next order, but that really does not make up for this issue. I'm absolutely furious. I've never had trouble before with UberEats and I'm sad that I did have an issue during my vacation. I would like more than $* off my NEXT PURCHASE when I spent more than $** on this purchase.

GetHuman4863541 did not yet indicate what UberEATS should do to make this right.

How GetHuman4863541 fixed the problem

We are waiting for GetHuman4863541 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Problem With an Order issue
Reported by GetHuman4863541
May 24th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 30329 others
0 customers following this

Timeline

GetHuman4863541 started working on this issue
May 24th, 2020 3:37am