I am extremely upset! I made an order and a delivery driver took the delivery, before f...
GetHuman4863541's Problem With an Order issue with UberEATS from May 2020
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The issue in GetHuman4863541's own words
I am extremely upset! I made an order and a delivery driver took the delivery, before finishing her other deliveries. Now, I know you all are extremely busy and I was okay with that. However our order kept getting delayed and finally after about thirty minutes after it was supposed to be delivered...which the delivery was set out an hour later anyways. So it got delayed again for another hour out. Then I asked her if everything was okay. She denied our order! So now it got pushed back again so we could get another deiver to go pick it up and so the restaurant can re-prepare a new order so its fresh! So our order which is right down the road, is not to supposed to get to us until two hours later! That is so unprofessional on your drivers part! If she didnt have enough space in her schedule to do our order, she shouldn't have taken it in the first place! And then, granted you all gave me an additional $* off my next order, but that really does not make up for this issue. I'm absolutely furious. I've never had trouble before with UberEats and I'm sad that I did have an issue during my vacation. I would like more than $* off my NEXT PURCHASE when I spent more than $** on this purchase.
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