I used Ubereats to order pizza from papa johns. I have a promotion code that I never wa...

GetHuman4858042's Refund issue with UberEATS from May 2020

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Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4858042's own words
I used Ubereats to order pizza from papa johns. I have a promotion code that I never was asked to enter. So I called papa john’s they said they did not have my order. We decided to go a different route for dinner. Then had an under eats driver come to the door with our pizza. Never using under eats before I had no idea you had already charged me. *I asked the diver how to enter the promotion code. He spoke no English I And asked if I wanted to return the pizza. *I felt bad and wanted to pay for the pizza and keep it. But not knowing how to pay for it sent it way. *I need a full refund due to the fact that papa john’s did not give me the correct information. And the driver could not speak to me to be helpful. *K*****@***.com****-***-****

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UberEATS

Refund issue
Reported by GetHuman4858042
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 30482 others
0 customers following this

Timeline

GetHuman4858042 started working on this issue
May 22nd, 2020 5:02pm